Returns
All sales of firearms, loaded ammunition and clothing are FINAL, and returns, refunds or exchanges are NOT ACCEPTED. Orders shipped to a FFL are FINAL UPON SHIPMENT. Once a firearm is shipped to the FFL, Lead Star will not accept a return or exchange under any circumstances. If a defect is discovered by the customer after shipment, the customer must contact Lead Star directly for replacement or repair.
By placing an online order with Lead Star, the customer agrees to pay all restocking and shipping fees associated with any order that is cancelled via debit or credit card chargeback following shipment to the FFL.
CUSTOMER FURTHER AUTHORIZES AND CONSENTS TO LEAD STAR CHARGING THE AFOREMENTIONED FEES TO THE DEBIT OR CREDIT CARD USED TO PLACE THE ORIGINAL ONLINE ORDER.
Lead Star reserves the right to dispute any bank or credit card chargebacks. Lead Star reserves the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment.
All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.
All Other Purchases
If the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to Lead Star WITHIN 30 DAYS of the date of receipt of delivery of the purchased item. The Customer MUST call/email Customer Service to obtain a Return Merchandise Authorization (RMA) number BEFORE returning any item.